Continental Airlines is based in Houston and is the fourth-largest airline in the US. From its hubs at Houston-Bush, Newark and Cleveland, Continental flies to destinations throughout the Americas, Europe, and Asia.
In Autumn 2009, Continental Airlines was one of several major US carriers that levied a surcharge of up to $50 (US) (about £30) for flying on busy travel days such as those around Thanksgiving, Christmas and Easter.
www.continental.com/uk
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Check-in is permitted between 60 minutes and 24 hours before scheduled departure.
Hand luggage: one bag per passenger, with a maximum weight of 18kg and maximum linear dimension of 115 cm (length + width + height). You can also carry one personal item, such as a briefcase, small laptop or handbag.
Checked: on flights between the UK and US, two checked bags are permitted per passenger, each with a maximum weight of 23kg and maximum size of 157 linear cm. There is no free baggage allowance for flights within 50 US states, Puerto Rico, the US Virgin Islands and Canada. On these services, the first checked bag costs $15 if paid online ($20 at the airport), and the second bag costs $25 pre-paid ($30 at the airport).
Excess: rates vary by destination. For transatlantic services, the cost of checking an additional bag is $150; the cost of checking an overweight bag up to 32kg is $50; and the charge for oversized baggage ranges from $150 to $300.
The Manage Reservations page on Continental’s website can be used to review reservations; view or change seat assignments; add frequent-flyer information; add a special service request; request a refund; change flights; or print a copy of the reservation.
Continental is a member of the SkyTeam alliance up until October 24, 2009. After this date it will switch over to the Star Alliance.
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