Jet Blue Airways flights and information

Airline Overview

Based at New York's JFK airport, discount airline JetBlue first took flight in February 2000. Today, the airline offers flights to more than 50 destinations in the US and to the Dominican Republic, Mexico, Puerto Rico and the Bahamas.

Check-in

For domestic flights, arrive 20 minutes before the flight departs if travelling only with carry on luggage; 25 minutes before departure if checking luggage in to the hold. Desks close 45 minutes before departure for all international flights. Online check-in is available if travelling only with hand luggage, 1.5 to 24 hours before departure.

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Baggage

Hand luggage: one bag and one personal item, such as a laptop or handbag, are allowed. Personal items must not exceed dimensions of 46 x 38 x 20cm, and bags must not exceed 61 x 41 x 25 cm.

Checked: up to three items are permitted on all flights, except those to Puerto Rico where a maximum of two checked items are allowed. Maximum weight allowance is 32kg per bag, and the maximum dimensions are 158 linear cm (length + width + height).

Excess: overweight items are charged $50 (£25) if overweight; $50 (£25) if oversized; and $100 (£50) if over both limits.

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Legroom

Seat pitch: 32–34 inches.

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Pre-assigned Seating

Can be booked online for no extra cost. A seating plan with legroom details is also available on jetblue.com so you can choose the perfect seat.

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Passenger Change Details

Changes can be made online for a fee of $20 (£10) per person plus any difference in price for the new flight, or at the call centre for a fee of $25 (£12.50) per person plus any difference in price. For travel to the same destination, the reservation can be changed to standby travel for any flight to the destination leaving on that day for no extra charge. If the original flight was the last out of the airport, standby travel for the first of the next day's flights is allowed and if there is only one flight per day, standby on a flight on the preceding or following day is permitted.

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Child Fares

Infants between the age of three days and two years can travel on all domestic flights on an adult's lap for free. For international flights to the Dominican Republic, a fee is required of $11.95 (£6).

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Senior Fares

None.

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Pets

Cats or dogs can be carried for a fee of $50 (£25) . Only one pet is allowed per passenger, with the exception of service animals. All animals must be in a carrier smaller than 18 x 15 x 8 in, placed under the seat in front. No animals can be carried on flights to the Dominican Republic, Puerto Rico or the Bahamas.

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Carrying Musical Instruments

Standard baggage allowances apply. A separate seat can be purchased to carry a large or fragile instrument (in accordance with JetBlue Airway’s regulations) instead of checking it.

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In-flight Service

Complimentary drinks and snacks are served. Alcohol is available for sale. Seat-back televisions with 36 channels are also available on some airplanes with plans to extend this service to all aircraft.

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Air Miles

JetBlue's frequent flyer scheme, True Blue, is available for online enrollment. It offers the chance to earn free travel and access to special features on jetblue.com, such as managing credits from cancelled flights.

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Airline Food Link

A menu of the snacks and drinks available in-flight can be viewed at JetBlue's website.

See photographs of the meals and read reviews by fellow flyers at AirlineMeals.net.

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In-flight Magazine

None.

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Airline Alliances

None.

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