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Lufthansa Airlines

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    Lufthansa

    Contact details

    Telephone:

    Reservations: 0871 945 9747 (daily, 24 hours).

    Website:

    Lufthansa Airlines Check-in

    There are different rules for different classes and check-in times vary according to your departure airport. In general, economy class passengers should check in between 90 and 120 minutes before their flight is scheduled to depart.

    Online check-in is available from as early as 23 hours before departure and certain customers such as Lufthansa Frequent Travellers may check in via SMS. Lufthansa also has its own range of Smartphone applications which may be used to book flights and check in amongst other things. AirRail check-in is also available at German airports.

    Lufthansa Airlines baggage allowance

    Hand luggage: one piece is allowed, with maximum dimensions of 55 x 40 x 20 cm, not weighing more than 8kg.

    Checked: one bag weighing up to 23kg. Business-Class flyers have a checked-baggage allowance of two bags weighing up to 32kg and First-Class travellers may check-in three bags up to 32kg. Children under two years have a free baggage allowance of 10kg.

    Excess: If Economy-Class travellers wish to bring a second piece of luggage, the fee is €50 (about £44) on European routes. On international routes, the fee will be €150 euros (£132 approximately) per flight.

    Lufthansa Airlines legroom

    Seat pitch: 31 inches.

    Pre-arranged seating

    Available. Lufthansa passengers may reserve seats on inter-continental flights up to 24 hours before departure.

    Passenger change details

    Available. In some cases passengers may be subject to an administration fee.

    Child fares

    Children pay 75 per cent of the adult fare. Infants under two not occupying a seat of their own pay 10 per cent of the adult fare.

    Senior fares

    There is no discount for older travellers.

    Pets

    Lufthansa transports pets with prior reservation and for a nominal fee. A limited number of animals are permitted on each flight, and only cats and dogs are allowed to travel in the cabin. The maximum size of the carrier is 55 x 40 x 20cm and the weight of animal and container must not exceed 8kg. All other animals are required to be transported in the climate-controlled hold of the plane, even if you are on the same flight as your pet.

    Carrying musical instruments

    Standard baggage allowances apply. A separate seat can be booked for large instruments.

    In-flight service

    Lufthansa takes prides in its on-board catering. First class passengers enjoy quality menus and fine wines as part of the airline's “Star Chefs” and “Vinothek Discoveries” service concepts, while Business Class passengers will recieve the food and drink from the “Discover Flavour” menu. All passengers can choose from the airline's 19 special menus.

    Air miles

    The frequent flyer programme is called Miles and More.

    Airline food link

    Read reviews and see photographs of Lufthansa meals taken by fellow flyers at AirlineMeals.net.

    In-flight magazine

    Lufthansa Magazin is available on every flight and as an iPad app.

    Airline alliances

    Lufthansa is a founding member of the Star Alliance.

    Airline overview

    Lufthansa (Deutsche Lufthansa AG) is the largest German airline, headquartered in Cologne. Its main bases are at Frankfurt International Airport in Frankfurt (Lufthansa's primary traffic hub) and Franz Josef Strauss International Airport in Munich. There is a secondary hub at Dusseldorf Airport. The airline flies domestically and internationally to almost 200 destinations. Lufthansa is a founding member of the Star Alliance, one of the world's major airline partnerships.