Midwest recommends that passengers check-in at least 90 minutes before departure. You can also check-in online, 1.5 to 24 hours before the flight departs, or use one of the self-service kiosks in Milwaukee or Kansas City.
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Hand luggage: one item permitted per passenger, small enough to fit in the overhead storage bin or under the seat in front. One personal item is also allowed, such as a handbag, briefcase, umbrella, etc.
Checked: two checked bags, maximum size 158 linear cm (length + height + width) and maximum weight 23kg.
Excess: overweight bags are charged at $25 (£12.50) per bag if weighing less than 32 kg, or $50 (£25) per bag if weighing 33-45kg.
Oversized bags up to a maximum of 292 linear cm are charged $80 (£40). Bicycles, scuba equipment, surf boards, wind surfers and hang gliding equipment will all require an additional handling fee of $80 (£40).
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Refundable tickets can be fully refunded or changed. For non-refundable tickets, if you cancel your reservation the cost of the ticket can be used against any other flight departing within a year, for a $100 (£50) change fee. Any changes to the flight will also be charged $100 (£50). Name changes cost $50 (£25).
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Infants under the age of two years fly for 50 per cent of the adult rate when accompanied by an adult over 12 years. Youth fares are available for those ages two to 21. Tickets must be bought 14 days in advance and must include a Saturday night stopover. Tickets are non-refundable.
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Available to travellers 55+, though no companion fare is included. To book a senior fare you need to call the reservations number (listed below).
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With the exception of service animals, pets are not allowed to travel in the cabin. For a fee of $75 (£37.50) each way, you can check pets in to the hold. You need a certificate of health from a veterinarian that has been issued within ten days of the travel date. Certificates normally expire in 30 days, so if you're travelling for longer than this you'll need one for the return journey as well. You must reserve your pet travel by calling the reservation number. Snub-nosed dogs and cats (such as Chow Chows, pugs or Siamese cats) will only be carried if the temperature is not expected to exceed 75 F (24 C) at any point in the journey.
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Standard baggage allowances apply. A separate seat may be purchased for a large or fragile instrument instead of checking it into the aircraft’s baggage compartment.
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Non-alcoholic drinks and freshly baked cookies are complimentary. Alcoholic beverages can be bought for $4 and up. Meals can be purchased for $5 and up.
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The Midwest Miles programme allows you to earn and redeem air miles when you fly with Midwest Airlines, American Airlines, Frontier Airlines and in conjunction with a variety of "on the ground" partners. Midwest miles are also available for pets, who earn a free round trip for every three that they fly with their owner (or for every six one way journeys).
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The airline's magazine is called MyMidwest and is available on all flights.
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