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    Ryanair

    Contact details

    Telephone:

    Reservations UK: 0871 246 0000 (Mon-Fri 9am-6pm, Saturday 10am-5pm, Sunday 11am-5pm) (Calls cost 10p per minute)

    Website:

    Ryanair Check-in

    A mandatory online check-in fee of £7 each way applies to all Ryanair bookings (Ryanair Cash Passport holders are exempt). Passengers may check-in between 15 days and four hours prior to scheduled departure (remember to bring your boarding pass to the airport; if you forget the fee is £70).

    Ryanair no longer operates airport check-in desks, although it has "baggage drop facilities" where passengers deposit their luggage.

    Ryanair baggage allowance

    Hand luggage: one piece is allowed per passenger, weighing up to 10kg and not measuring more than 55cm x 40cm x 20cm. Handbags, briefcases, laptops and shop purchases all count towards your single-item baggage allowance. There's a fee for hand luggage that is overweight - £60. 

    Checked: passengers purchase a baggage allowance and rates start at £15 for 15kg in the low season (£60 if done at the airport). On some routes - Canary Islands and Greece - 15kg of baggage allowance costs £20 online or at the airport. High season rates (June to September and Christmas and New Year) are £25 for 15kg online or £100 at the airport. A second piece of luggage (15kg) costs £40 online or £105 at the airport during the low season. In peak season (June-September and Christmas/New Year) it costs £50 online or £135 at the airport.

    Excess rates: There's no pooling of baggage allowances for groups or families and excess baggage fees are £20 per kg.

    Ryanair legroom

    Seat pitch: 76cm (30in)

    Pre-arranged seating

    None, though passengers who have checked-in online or purchased priority seating (for £7 online or £10 via the call centre) will be boarded first. Passengers may also reserve seats in the front two rows or in rows 16 and 17 (the over-wing rows) for £10.

    Passenger change details

    Changes to the flight time, route or date can be made for a fee of £50 per passenger per one-way flight online, or £75 via the call centre, plus any additional fee for the new flight. Name changes can be made up to four hours before the flight is scheduled to take off. The cost is £110 online, or £160 at the call centre.

    Child fares

    Ryanair does not offer child fares, but infants (0-23 months) can fly for £30 each way. Infant equipment (such as booster seats or travel cots) is charged separately, costing £10 per item if booked online or £20 via call centre or at the airport, with a maximum weight of 20kg per item.

    Senior fares

    Ryanair does not offer discounts for older travellers.

    Pets

    Pets will not be carried by Ryanair on any route. Guide dogs are permitted on certain routes; contact the airline in advance to book transport.

    Carrying musical instruments

    Musical instruments will be carried for £50 per instrument per one-way flight if booked online or £60 via call centre with a maximum weight of 20kg per item. It is advisable to pre-book the instrument at the time of buying your flight.

    Carrying sports equipment

    Sports equipment is charged at £40 if booked online or £50 if booked via the call centre or at an airport.

    In-flight service

    A selection of beverages and light snacks are available for purchase. A bottle of water costs about £3, a small tub of Pringles crisps £2, a cup of tea £2.50.

    Air miles

    None.

    Airline food link

    See photographs of Ryanair meals taken by fellow flyers and read reviews at AirlineMeals.net.

    In-flight magazine

    The in-flight magazine is called the Ryanair Magazine, which can be read online at www.ryanairmag.com.

    Airline alliances

    Ryanair is not a member of any of the major airline alliances.

    Airline overview

    One of the pioneers of low-cost air travel, the Irish airline operates more than 1,400 routes to destinations in 27 countries. It has a number of hubs in the UK; these are Edinburgh, Prestwick, Leeds, East Midlands, London Luton and Stansted, Bournemouth, Bristol, Birmingham, Liverpool and Manchester. 

    The airline flies to destinations across Europe, including major cities such as Rome,  Paris, Madrid, Stockholm, Budapest and Frankfurt; popular holiday destinations such as Alicante, Palermo, Zadar and La Rochelle and to destinations in Central Europe such as Wroclaw and Szczecin.