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    Ryanair

    Contact details

    Telephone:

    Reservations UK: 0871 246 0000 (Mon-Fri 9am-6pm, Saturday 10am-5pm, Sunday 11am-5pm) (Calls cost 10p per minute)

    Website:

    Ryanair Check-in

    Passengers may check-in between 30 days and two hours prior to scheduled departure (remember to bring your boarding pass to the airport; if you forget the fee for re-issuing is £15). Passengers who do not wish to select and purchase an allocated seat, can check-in online between 7 days and 2 hours.

    Ryanair no longer operates airport check-in desks, although it has "baggage drop facilities" where passengers deposit their luggage. It is possible to check-in at the airport if you purchased a ticket at the airport or via Ryanair Call Centre, the fee is £70.

    Ryanair baggage allowance

    Hand luggage: one piece is allowed per passenger, weighing up to 10kg and not measuring more than 55cm x 40cm x 20cm plus 1 small bag up to 35 x 20 x 20 cm. There's a fee for hand luggage that is overweight - £50.

    Checked: passengers purchase a baggage allowance and rates start at £15 for 15kg in the low season (£60 if done at the airport). On some routes - Canary Islands and Greece - 15kg of baggage allowance costs £20 online or £40 at the airport. High season rates (June to September and Christmas and New Year) are £25 for 15kg online or £50 at the airport. A second piece of luggage (15kg) costs £150 online or £30 at the airport during the low season. In peak season (June-September and Christmas/New Year) it costs £52 online or £50 at the airport. 

    Excess rates: There's no pooling of baggage allowances for groups or families and excess baggage fees are £10 per kg.

    Ryanair legroom

    Seat pitch: 76cm (30in)

    Pre-arranged seating

    Passengers may buy regular seats (from £5 online, £7.50 via Call Centre), regular seats including priority boarding (£7 online, not available at the airport) or premium seats in rows 1-5, 16 & 17, 32 & 33 (from £10 online or £15 via Call Centre) Passengers who have purchased priority seating (for £2 online or £4 at the airport) with a regular seat will be boarded first.

    Passenger change details

    Changes to the flight time, route or date can be made for a fee starting at £30 in low season up to £60 for selected flights in high season per passenger per one-way flight online, or from £45 to £90 via the Call Centre, plus any additional fee for the new flight. Name changes can be made up to four hours before the flight is scheduled to take off, unless you have already checked-in online, in which case you have to contact reservation centre 1 day prior to departure. The cost is £110 online, or £160 at the call centre.

    Child fares

    Ryanair does not offer child fares, but infants (0-23 months) can fly for £30 each way. Infant equipment (such as booster seats or travel cots) is charged separately, costing £10 per item if booked online or £20 via call centre or at the airport, with a maximum weight of 20kg per item.

    Senior fares

    Ryanair does not offer discounts for older travellers.

    Pets

    Pets will not be carried by Ryanair on any route. Guide dogs are permitted on certain routes; contact the airline in advance to book transport.

    Carrying musical instruments

    Musical instruments will be carried for £50 per instrument per one-way flight if booked online or £60 via call centre with a maximum weight of 20kg per item. It is advisable to pre-book the instrument at the time of buying your flight.

    Carrying sports equipment

    Sports equipment is charged at £50 if booked online or £60 if booked via the call centre or at an airport.

    In-flight service

    A selection of beverages and light snacks are available for purchase. A bottle of water costs about £3, a small tub of Pringles crisps £2.50, a cup of tea £3.

    Air miles

    None.

    Airline food link

    See what's on the menu at Ryanair.com.

    In-flight magazine

    The in-flight magazine is called the Ryanair Magazine, which can be read online at www.ryanairmag.com.

    Airline alliances

    Ryanair is not a member of any of the major airline alliances.

    Airline overview

    One of the pioneers of low-cost air travel, the Irish airline operates more than 1,600 routes to destinations in 29 countries. It has a number of hubs in the UK; these are Edinburgh, Prestwick, Leeds, East Midlands, London Luton and Stansted, Bournemouth, Bristol, Birmingham, Liverpool and Manchester. 

    The airline flies to destinations across Europe, including major cities such as Rome,  Paris, Madrid, Stockholm, Budapest and Frankfurt; popular holiday destinations such as Alicante, Palermo, Zadar and La Rochelle and to destinations in Central Europe such as Wroclaw and Szczecin.