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Thomas Cook Airlines

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    Thomas Cook Airlines

    Contact details

    Telephone:

    Reservations: UK 0844 855 0515

    Website:

    Thomas Cook Airlines Check-in

    Check-in desk closes 60 minutes prior to the scheduled time of departure.

    Thomas Cook Airlines baggage allowance

    Hand luggage: must not exceed 5kg in weight or 43 x 28 x 23cm in size.

    Checked: there is no free check-in allowance. You can add hold luggage of up to 20kg, subject to a fee which varies according to destination. Passengers can combine baggage allowances provided that individual items do not exceed 30kg.

    Thomas Cook Airlines legroom

    Seat pitch: 30 - 35 inches. Extra legroom can be purchased for £35 (short-haul), £60 (mid-haul) or £100 (long-haul).

    Pre-arranged seating

    Individual seats can be reserved for £12 return.

    Passenger change details

    Flight changes can be made online / over the telephone up to five days before departure for a fee of £20 / £25 per sector, in addition to the applicable fare difference. Name changes / title changes can only be made over the telephone, costing £30 / £10 per sector. Amendments to scheduled flights to Canada are not permitted.

    Child fares

    Travelling infants under two years of age do not need a seat, but are charged a fee of £20 per sector. Newborns between two days and two weeks old must have been awarded a fitness to fly certificate.

    Senior fares

    None.

    Pets

    Assistance dogs are permitted to travel in the cabin on Thomas Cook flights from London Gatwick, Manchester and Glasgow airports only. At least 28 days notice must be given, and restrictions apply for certain destinations.

    Carrying musical instruments

    Standard baggage allowances apply. A separate seat may be purchased to carry a large musical instrument instead of checking it in.

    In-flight service

    Backseat TV entertainment systems are available on certain routes. Passengers are also offered an on-board magazine and a children's activity pack, while in-flight meals must be purchased separately prior to departure (costing between £4.50 and £8.50). Additional services are on offer if you upgrade to Thomas Cook Airlines Premium Cabin.

    Air miles

    None.

    Airline food link

    See photographs of Thomas Cook in-flight meals taken by fellow flyers, and read reviews at AirlineMeals.net.

    Airline alliances

    None.

    Airline overview

    Based in Manchester and London Gatwick, Thomas Cook Airlines provides charter flights to holiday resorts in the Mediterranean, Africa, Asia and North America.