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Des Moines International Airport (DSM) is a relatively small airport in Iowa. It is conveniently located just 5km (3 miles) from central Des Moines, and generally handles less than two million passengers per year.
In 2010, Des Moines International Airport’s terminal got a great revamp, which included new carpeting in the terminal and a number of other facility upgrades. The airport has a great array of shopping facilities, ranging from small-change vending machines to larger and more expensive options.
Passengers can book flights to Des Moines International Airport from destinations across the United States, including Chicago, Denver and Las Vegas. A number of airlines operate flights to Des Moines International Airport, particularly low-cost options such as ExpressJet Airlines and AirTran Airways.
Passengers who prefer smaller airports will enjoy Des Moines International Airport – as it has facilities of equal quality to those of larger airports, but not the crowds of people and the long queues generally associated with busier airports.
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Taxis: Capitol Cab (tel: (515) 282 8111), Alpha Taxi (tel: (515) 280 1813) and Yellow Cab (tel: (515) 243 1111) are the main cab companies offering services at Des Moines International Airport.
Bus: The Des Moines Area Regional Transit (DART) Authority operates a bus service to and from the airport between Monday and Friday. Route #8 stops at the airport outside the arrivals part of the terminal building. Tickets start at $1.75 for the short three-mile (5km) trip into town, with concessions available to kids and Medicare cardholders.
Money and communications: ATMs are easy to find in both the terminal and concourse areas. There is also a FedEx service available in the Capital City Gift Shop.
Luggage: Lost and found items can be reported at the Airport Administration office on the second floor of the main terminal building. Items left or lost on planes, as well as lost baggage, are dealt with by the airline involved.
Conference and business: A business centre and meeting rooms are available at the airport. Business facilities include workstations, telephones, internet access and plug points. The business centre can be found in Concourse A, and is open between 5am and 10pm. The meeting rooms and conference centre can accommodate between two and 80 people. Full catering services are available, as is presentation equipment. The conference facilities are on the airport’s Skywalk level.
Other facilities: The terminal is equipped to assist passengers with physical disabilities, including a telephone device for deaf passengers. First Aid facilities are available at the airport, as are chair massages, a Notary Public (Mondays to Fridays from 8am to 5pm), and porters.
Wi-Fi: Wi-Fi is available throughout the terminal. The service provider operating at Des Moines International Airport is Boingo. Passengers wishing to use the Wi-Fi service will need to sign up with the service provider. Wi-Fi access for two hours starts at $3.95, but other rates and plans are available through the Des Moines International Airport’s website.
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