Buffalo Niagara International serves Buffalo in New York and southwest Ontario in Canada. It is home to 13 airlines. Approximately 110 flights with non-stop service to 18 cities take off each day. Buffalo Niagara is considered to be a good alternative to Toronto’s Pearson airport.
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Taxi: The Independent Taxi Association (tel: 716 633 8294) operates a service to/from the airport. Fare information is posted inside the taxis and passengers can obtain an estimate from the driver before setting off. The company also offers shuttle services to downtown Buffalo hotels and Niagara Falls, with shuttles departing on the hour every hour.
Bus: NFTA-Metro operates bus services between the airport and various places around Buffalo. The Metro Link Shuttle (bus no.204) runs from the airport to downtown Buffalo. Bus no.30 runs between the airport and Niagara (journey time: about 65 minutes). Bus no.68 runs between the airport and the Amtrak Station in the city centre (journey time: about 50 minutes). Tickets can be bought on the bus. Buses depart from the lower level, outside Arrivals.
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There is covered short-term parking directly outside the terminal building for any stay under two hours. The preferred long-term parking, for daily or long weekend trips, is located within walking distance of the terminal; free shuttle buses also operate between the terminal and the parking lot. Two additional long-term parking lots are designed for longer trips; free shuttle buses operate to/from the terminal 24 hours. Parking in any lot for 30 minutes or less is free of charge. Information on all parking is available from BNIA Parking Services (tel: +1 716 634 0315).
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Money and communications: ATMs are located in the upper level, next to the business centre and in the baggage reclaim area in the lower level. The post office and bureau de change are situated in the Business Centre. Public telephones are situated next to the play area in the Gateway and concourse areas in the upper level and in the baggage reclaim area in the lower level; all phones have data ports and calling card readers.
Eating and drinking: In the upper level, there are various bars, restaurants, fast-food outlets and snack bars. Vending machines are located on the lower level.
Shopping: There is a newsstand and gift shop in the upper level.
Luggage: Lost property is handled by the NFTA Police (tel: 716 630 6150).
Other facilities: A hair salon and shoe shine are located on the upper level. There are children’s play areas in the Gateway in the upper level and at Gate 17.
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Airport hotels include Buffalo Airport Holiday Inn (tel: 716 634 6969), Clarion Hotel Buffalo Airport (tel: 716 634 7500), Four Points by Sheraton Buffalo Airport (tel: 716 681 2400), Quality Inn Airport (tel: 716 633 5500) and Sleep Inn Buffalo Airport (tel: 716 626 4000). All have courtesy telephones located in the Arrivals hall of the terminal. Many hotels offer a shuttle service to/from the airport.
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The terminal is equipped with lifts, escalators, ramps, TDD telephones and disabled toilet facilities, ATMs and counters. Signs have raised Braille characters. There are dedicated drop-off parking spaces for disabled passengers immediately outside the terminal, on the Arrivals lower level; car parks are fully accessible and most shuttle buses are wheelchair accessible; assistance with luggage is also available. Aircraft lift devices are also available; passengers requiring special assistance should inform their airline prior to travel.
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The Business Centre (tel: 716 635 0770) has bureau de change, fax, photocopying, computer and Internet access, conference room hire, pre-paid phone cards/stamps, word processing, travel information, travel guard airport flight insurance, American Express travellers and gift cheques services. The conference room (tel: 716 635 0770) is available for hire by ticketed passengers only and is located at Gate 9 on the upper level; the room holds 20-25 people. US Airways has an executive lounge for club members on the upper level.
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