Malaysia’s main airport – Kuala Lumpur International – is situated 50km (34 miles) outside Kuala Lumpur. The two-terminal airport was inaugurated in 1998. As part of its "airport in the forest and forest in the airport" concept, it has a rain forest arboretum in the international terminal and forested grounds surrounding the airfield. The airport is the hub for Malaysia Airlines, Malaysia Airlines Cargo and AirAsia.
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The Aerotrain operates between the Main Terminal and the Satellite Building.
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Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park, which is connected to the main terminal building and the Pan Pacific Hotel by a courtesy shuttle service.
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Money and communications: There is a bank, several bureaux de change, ATMs and a post office. Wireless internet is available.
Eating and drinking: There are restaurants, snack bars, delis, fast-food outlets, bars and cafés.
Shopping: There are many shops, including duty-free.
Luggage: Luggage lockers are available. Travellers who have left behind items of luggage within the airport should contact the nearest information counter for further assistance or send an email to publicrelation@malaysiaairports.com.my.
Other facilities: These include nursery/baby changing facilities, a children’s play area, a 24-hour clinic, pharmacies, and a fitness centre with showers, sauna and spa (in the Airside Transit Hotel).
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The KLIA Pan Pacific Hotel (tel: +60 (0)3 8787 3333) is within a 5-minute walk of the airport. The Airside Transit Hotel (tel: +60 (0)3 8787 4848) is also available in the Satellite Building, near gate C5. Other hotels near the airport include the Concorde Inn Hotel (tel: +60 (0)3 8783 3118), Empress Hotel (tel: +60 (0)3 8706 7777), Equatorial Hotel Bangi (tel: +60 (0)3 8210 2222) and Renaissance Palm Garden (tel: +60 (0)3 8943 2233). There are telephone hotel reservation desks on the Arrivals concourse.
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These include ramps, lifts, wheelchair-accessible toilets and adapted telephones. Passengers should advise their airline of their needs in advance, to arrange personal assistance. Disabled car parking spaces are available on level 2 in the covered short-term car park.
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The Plaza Business Centre (tel: +60 (0)3 8787 2323) is equipped with telephone, fax, internet and videoconferencing facilities, as well as postal and secretarial services. The Airside Transit Hotel (tel: +60 (0)3 8787 4848) and the KLIA Pan Pacific Hotel (tel: +60 (0)3 8787 3333) also have business centres offering fax, photocopying, internet, workstation hire and secretarial services. The E-Centre has high-speed and wireless internet, web cams, videos, computers, printing, CD burning, scanning, telephones, fax and videoconferencing facilities.
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