London Luton airport is located northeast of London, but is well connected to the capital by road (M1, A1) and rail (a 25-minute journey). It served almost ten million passengers in 2007. Nine scheduled airlines and eight charter airlines fly from Luton. Its top ten destinations take in Europe's most popular cities including Malaga, Paris and Amsterdam.
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Rail: Luton Airport Parkway Station, 1 mile (2km) from the airport, is connected to the terminal by a free shuttle bus service. Both Thameslink (tel: +44 (0)845 330 6333, website: www.thameslink.co.uk) and Midland Mainline (tel: +44 (0)845 712 5678; website: www.midlandmainline.com) provide services to London. For information on times and fares, call the 24-hour National Rail enquiries line (tel: +44 (0)845 748 4950; website: www.nationalrail.co.uk).
Road: Taxi: Cabco (tel: +44 (0)1582 736 666) and Dial-a-Cab (tel: +44 (0)1582 735 555) operate taxis from the airport. Bus: Free Luton Airport Express shuttle buses run to/from the Luton Airport Parkway Station. Bus services connect the airport with the surrounding areas. For further information contact Traveline (tel: +44 (0)870 608 2608). Coach: The Greenline 757 is an express coach (tel: +44 (0)870 608 7261; website: www.greenline.co.uk), which runs daily between the airport and central London. Numerous National Express coaches run from the airport to destinations all over the country. For further information, contact National Express (tel: +44 (0)870 575 7747; website: www.nationalexpress.com).
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There is express, medium-stay and long-stay parking available at the airport, with express parking situated within easy reach of the terminal building. There are courtesy buses to the mid- and long-term car parks. Passengers can pre-book parking (tel: +44 (0)1582 395 456) or via at the airport’s website.
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Money and communications: Bureaux de change, ATMs and web-enabled telephones can be found throughout the terminal building.
Eating and drinking: The airport has a range of restaurants, cafés and bars, including a food court and a traditional English pub.
Shopping: There is a wide variety of shops at the airport, including 24-hour duty-free shopping and a 24-hour newsagent and bookstore.
Luggage: There are no left-luggage facilities at there airport. There is a lost property office (tel: +44 (0)1582 395 219).
Other facilities: These include a children’s play centre, baby care rooms and a chapel.
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The Ibis Hotel (tel: +44 (0)1582 424 488) and Holiday Inn Express (tel: +44 (0)1582 589 100) are located on the airport site.
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The airport is fully accessible and includes adapted toilets and telephones and induction loops at information points. Wheelchairs for transit through the terminal and help with baggage are available free of charge via the special assistance telephones. Passengers who require help boarding aircraft should request this service in advance from the individual airlines. Disabled parking is available. Luton Airport Express shuttle buses are wheelchair-accessible.
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The Aviance Executive Lounge (tel: +44 (0)1582 700 898) provides free internet, pay phone and fax facilities, newspapers, television, and complimentary drinks and snacks.
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