As the largest commercial airport serving the New Orleans and southeast Louisiana area, Louis Armstrong International Airport (MSY) welcomes around eight million passengers each year. The airport is located 19km (11.5 miles) west of New Orleans, and is the second lowest-lying international airport in the world, sitting merely 1.4m (4.5 feet) above sea level.
Flights to Louis Armstrong International arrive daily from across the United States, with occasional flights arriving from Canada and South America. Some of the major airlines that operate at the airport include Continental Airlines, Delta, Frontier Airlines, United Airlines and Southwest Airlines among a number of others.
If you're spending some time at the airport, you'll be pleasantly surprised by the efficiency you'll encounter here. Queuing won't take up too much time, and staff are friendly and happy to help. There'll be enough to keep you occupied, although if you’re waiting in Concourse D, then you'll have to make do with limited refreshment options.
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The concourses are connected by a single terminal building, so getting between them is not a problem.
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Train: There are no trains servicing the airport.
Bus: The Jefferson Transit E2 Bus services the airport, picking up passengers outside Entrance 7 on the upper level of the terminal building. A trip into downtown New Orleans will cost $2, with buses departing the airport every half hour.
Taxis: Taxis also operate at Louis Armstrong International, with pick-up outside the baggage claim area on the lower level. A taxi into downtown New Orleans costs approximately $35. Some of the nearby hotels also offer a complimentary shuttle service.
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Both long-term and short-term parking options are available. There are 3,000 short-term parking spaces on hand, and 2,500 long-term spaces available. The garages are situated opposite the terminal building. Short-term parking costs $2 for the first hour, and a further $2 every half hour after that, to a maximum daily fee of $16. The fees for the long-term car park are the same, but only go to a maximum daily fee of $13.
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Money and communications: Whitney Bank, located in the ticket lobby, handles all the financial services you may require. There are ATMs dotted throughout the terminal area.
Luggage: There is no left-luggage service available. Lost-and-found offices are located on the upper level of the West Terminal area, near the Continental ticket counter.
Conference and business: Conference facilities are available in the Delta Crown Room Club on Concourse D. You'll also have access to fax and copy services here.
Other facilities: There is a police station, a post office, and a service animal relief area available at the airport.
Wi-Fi: There is free Wi-Fi throughout the terminal area.
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