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Airport Guide to Stansted (STN)

Airport Name

London Stansted Airport

Airport Location

55km (35 miles) northeast of London

Terminals

1

IATA Code

STN

Telephone

0844 335 1803

Airport Overview

Stansted Airport is a popular choice for travellers looking to find cheap flights to London. It is home for low-cost carrier Ryanair, which serves more than 100 destinations from the airport.

The most popular flights out of Stansted Airport are to European holiday destinations such as Dublin, Alicante, Malaga, Rome, Faro and Palma de Mallorca. However, you can also access some interesting, more out-of-the-way places from Stansted – so get creative next time you're planning a break.

A highly functional, efficient airport – enjoyed as much by business passengers as those travelling with families in tow – Stansted Airport is a lovely gateway to the United Kingdom's most important city. Last year, the airport handled nearly 19 million passengers. Expect that figure to rise, as hordes of tourists descend on London for the 2012 Olympic Games.

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Terminal Transfer

Not applicable, as London Stansted Airport has only one terminal building.

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Getting into Town

Train: The most convenient way to access central London from Stansted Airport is via the Stansted Express rail service. The train station is located directly beneath the terminal building, with trains departing every 15 minutes for Liverpool Street Station in central London. The trip takes 46 minutes, and costs £21 (or £20, if you book online).

Buses: Stansted Airport is blessed with a fast, efficient coach system. Frequent coaches depart from the station (located directly across from the terminal building), calling at central London destinations such as Liverpool Street, Victoria Station, Baker Street and Kings Cross. With fares less than £3, this is a very cost-effective way of getting to central London from Stansted Airport – although you might be on the bus for up to 90 minutes.

Taxi: Stansted Airport operates official airport taxis – you can find the reservation desk in the international arrivals concourse. Be warned: it'll cost you between £80 and £100 to access central London from Stansted Airport by taxi, excluding an £8 congestion charge. The trip should take about an hour, depending on traffic.

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Car Parking

There are three main parking options available at Stansted Airport: Short Stay, Mid Stay, and Long Stay. The Short Stay parking areas are located within easy walking distance of the terminal building, and charge £2.60 for 30 minutes; £4.70 for an hour; £11 for three hours; and £31.30 for the day. The Mid Stay parking area is located a short distance from the airport, but is linked to the terminal building via a free shuttle service, running every ten minutes, and taking just five minutes to make the trip. Mid Stay parking fees are £14.30 per day (or part thereof). The Long Stay parking area is located a bit further from the airport, but again, is linked to the terminal building by a free shuttle service, running every 15 minutes, and taking about 15 minutes to complete the trip. Long Stay parking fees are £11.50 per day (or part thereof).

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Information Desks

The information desk is located in the international arrivals area. It's staffed 24 hours per day, and in addition to airport and flight information, offers tourist pamphlets, and fax, photocopying and printing services.

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Airport Facilities

Money and communications: ATMs, foreign exchange offices (including a pre-order facility), Internet kiosks, post boxes, VAT refund desks.

Luggage: Baggage trolleys are available – you'll need a £1, €1, or $0.25 coin to release the trolleys, which will be refunded when you return them. There's a 24-hour left luggage service available (located next to check-in Zones G and H), at £8.75 per item per day (or part thereof). There's a lost property office located in check-in Zone G, which is open from 9.30am to 4.30pm every day. Lost luggage queries are dealt with by the airlines concerned.

Conference and business:In addition to two business lounges – offering Wi-Fi access, photocopying and fax services, and complimentary drinks, snacks and newspapers – Stansted Airport also has extensive conferencing facilities, located very short distances from the terminal building. The United Business Centre has meeting rooms for between two and 30 delegates; the Hilton London Stansted Airport hotel has 16 meeting and conference rooms, with space for two to 250 people; and the Radisson SAS Hotel London Stansted Airport has 26 rooms, the largest of which can accommodate 400 delegates.

Other facilities: Other amenities at London Stansted Airport include babycare facilities, family rooms, showers, prayer rooms, a pharmacy, medical services, a bookmaker (Coral), and access and facilities for disabled passengers.

Wi-Fi: Wi-Fi is available throughout the terminal areas of London Stansted Airport. The service provider is Boingo, and it'll cost you £3.95 per hour, or £9.95 per day.

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    Car Rentals

    Car hire companies at London Stansted Airport include Alamo, Avis, Budget, Europcar, Hertz, Enterprise, National and Sixt. You'll find their offices in the international arrivals hall. Note that if you're under 25 years old, you'll pay a young driver surcharge of £4.50 per day.

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