Narita International, the second-busiest in Japan (behind Tokyo Haneda), recently underwent a major renovation of its Terminal 1 which now includes the largest airport duty-free brand boutique mall - "Narita Nakamise" - in Japan. The airport is a hub for Japan Airlines, All Nippon Airways, Northwest and United.
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Rail: Passengers should check which terminal they require before setting off for the airport as the terminals have separate railway stations: The Narita Airport Station (Terminal 1) and the Airport Terminal 2 Station. Keisei Electric Railway provides services to Keisei Ueno in central Tokyo, as well as a direct service to Haneda Airport. Japan Railways’ reservation-only Narita Express and non-reservation rapid trains serve Tokyo and regional destinations.
Road: Taxi: Taxis and limousines are available at the airport. Bus: Shuttle buses operate to Haneda Airport, Tokyo station, Shinjuku station and major hotel in Tokyo, as well as direct services to other cities such as Sendai, Utsunomiya and Omiya.
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There is long- and short-term parking at the airport. Car park P1 (tel: +81 (0)476 322 253) is situated in front of Terminal 1 with about 1,000 spaces, while car park P2 (tel: +81 (0)476 345 350) has space for about 1,900 cars.
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Money and communications: Both terminals have banks, ATMs, bureaux de change and a post office. Internet, mobile phone hire, telephone, fax and photocopying services are available in both terminals.
Eating and drinking: A good variety of Japanese and Western restaurants are available, as well as cafés, fast-food outlets and bars.
Shopping: A number of shops, including duty-free in both terminals, are available.
Luggage: There are left-luggage counters in both terminals. Lost property (landside) is handled by the NAA Service Centre in Terminal 1 (tel: +81 (0)476 322 105) and Terminal 2 (tel: +81 (0)476 345 220).
Other facilities: These include medical clinics, a dentist, baby change facilities, nurseries, children’s play areas, showers and sleeping rooms.
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There are no hotels at the airport; hotels close by include the ANA Hotel Narita (tel: +81 (0)476 331 311), Hilton Narita (tel: +81 (0)476 331 121), Holiday Inn Tobu Narita (tel: +81 (0)476 321 234), Hotel Nikko Narita (tel: +81 (0)476 320 032), Hotel Nikko Winds Narita (tel: +81 (0)476 331 111), Hotel Skycourt Narita (tel: +81 (0)478 736 211), Marroad International Hotel Narita (tel: +81 (0)476 302 222), Narita Airport Washington Hotel (tel: +81 (0)476 355 511), Narita Excel Hotel Tokyu (tel: +81 (0)476 330 109), Narita Airport Rest House (tel: +81 (0)476 321 212), Narita View Hotel (tel: +81 (0)476 321 111) and Radisson Hotel Narita Airport (tel: +81 (0)476 931 234). There are hotel reservation desks at the airport (tel: +81 (0)476 328 798), located in Terminal 1 at the airport.
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These include tactile flooring, wheelchair-accessible toilets and telephones. Wheelchairs can be hired from the information counters (landside only); passengers should inform their airline of any special assistance required, prior to travel. The airport provides a Braille guide, which is available at the information desk or which can be ordered in advance (tel: +81 (0)476 345 058). Car parks at both terminals provide disabled parking spaces with discounted rates for people with disability ID. The airport railway stations and inter-terminal shuttles are wheelchair-accessible.
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Terminal 1 has a business centre which provides fax, photocopying, internet access and meeting rooms (tel: +81 (0)478 300 035). There are also executive lounges in both terminals (tel: +81 (0)476 322 364 or 322 2375).
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