Philadelphia International serves one of the largest metropolitan areas in the US and welcomed 32.2 million passengers in 2007. Twenty-nine airlines offer nonstop flights to more than 122 destinations – domestic and international. The airport is flyer-friendly with award-winning food outlets, exhibitions, performing arts and hospitality programmes.
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Travelators are available to help passengers move between the airport’s terminals.
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Rail: SEPTA’s R1 high speed rail line provides a service between each terminal and central Philadelphia. SEPTA (tel: +1 215 580 7800 or TDD: +1 215 580 7712) also provides transport to Amtrak’s 30th Street Station and the Greyhound Bus Terminal.
Road: Taxi: Taxis are available 24 hours; there is also a shuttle van/limousine service. Information on ground transportation is available in the baggage reclaim areas (tel: +1 215 937 6958).
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Hourly, daily and long-term garage parking is available in car parks in front of all terminals; short-term parking is available on the ground level. Economy parking is available at the far east end of the airport, which is serviced by a free 24-hour shuttle service. Further parking information is available from the Philadelphia Parking Authority (tel: +1 215 683 9825 / 9840).
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Money and communications: ATMs, bureaux de change and self-service postal centres are all available at the airport. Data ports are located in every terminal; the Euro Cyber Café in Terminal D offers internet kiosks.
Eating and drinking: There are many restaurants and cafés situated throughout the airport.
Shopping: Duty-free shopping is available in Terminal A-East and A-West.
Luggage: A lost property service is available (tel: +1 215 937 6888).
Other facilities: These include a hospital, AED units (defibrillators), a hospitality service for passengers stranded during emergencies and baby-change facilities.
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The Airport Marriott (tel: +1 215 492 9000) is located on site. Nearby hotels include the Hilton (tel: +1 215 365 4150), Comfort Inn (tel: +1 610 521 9800), Embassy Suites (tel: +1 215 365 4500), Econo Lodge (tel: +1 610 521 3900), Hampton Inn (tel: +1 215 966 1300), Holiday Inn (tel: +1 610 521 2400), Philadelphia Airport Courtyard (tel: +1 215 365 2200), Ramada Inn (tel: +1 610 521 9600), Renaissance Hotel (tel: +1 610 521 5900) and the Sheraton Four Points (tel: +1 215 492 0400); many provide a free shuttle service.
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These include lifts, elevators, accessible toilets, amplified and TDD telephones, Braille signs and raised numbering on lifts and ATMs. The airport produces a special information leaflet, Getting Around, which can be sent to disabled travellers (tel: +1 215 937 5433). Disabled parking is available and all shuttle buses have wheelchair lifts. Hand-controlled vehicles can be hired from Avis, Dollar, Hertz and National. Passengers requiring wheelchairs should contact the Airport Operator (tel: +1 215 937 6700) and inform their airlines prior to travel.
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The Laptop Lane business centre (tel: +1 215 937 4360) has computers, internet access and other business services, while the US Airways Business Centre (tel: +1 610 362 4333) offers photocopying, PC and laser printing, fax and document shredding facilities, as well as meeting and conference rooms for up to ten people.
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