The official language is Italian, but English is often understood in big cities.
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Italy’s official currency is the euro. You can get euros at any ATM, bank or exchange bureau. Large cities usually accept traveller’s cheques, but not small towns. ATMs are easy to find and credit cards are usually accepted in high-end establishments and shops in the cities. Banks usually have the best exchange rates.
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Italy’s international country code is 39. To call another country from Italy, dial 00 followed by the appropriate country code. Every phone number must start with a 0 unless you’re calling a cell phone. The cheapest calling option is usually a calling card. The main cities and resorts have Internet cafes.
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A tip of 10 per cent is customary at restaurants unless a service charge has already been included. Tip hotel staff a little extra, even if the hotel has included a service charge on your bill. Most Italians don’t tip taxi drivers, but you can tip 5 to 10 per cent if you feel it’s appropriate. Most services expect tips of small change.
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Be aware of your surroundings and guard yourself against pickpockets and muggers, especially in large cities, on public transport or near tourist sites. Avoid carrying valuables or large amounts of cash. Groups of children are known to create distractions so others can steal from you.
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You don’t need to get any vaccinations before visiting Italy and there are no specific health risks in travelling there. Make sure you have your EHIC card and adequate travel insuance.
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Italy’s electrical current is 230 volts, 50Hz and uses several types of plugs, including European-style, two-pinned plugs.
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