| Air France |
16.4 |
21 |
Each case is looked at on an individual basis |
Up to 21 days, normally within 48 hours (95%) |
| Alitalia |
12.4 |
Three for domestic flights, seven for international flights |
Initially, a basic needs kit |
Five days upwards |
| bmi |
Does not disclose |
Immediately at the airport |
If your bag has not arrived within 48 hours you will receive compensation of £50. If your bag hasn’t arrived within 5-7 days you have to fill out a form stating the cost of the content of your bag – and bmi will look at refunding the cost of the bag and contents |
45 days |
| bmibaby |
Information not held |
21 |
The liability for baggage delay is limited to approximately €1,230/£820 unless it took all reasonable measures to avoid the damage or it was impossible to take such measures |
48 hours |
| British Airways |
16.3 |
Immediately at the airport |
Pays for necessities at the time. If your baggage has not been found after 45 days, your claim for lost baggage will be assessed and BA will compensate you accordingly |
72 hours |
| Cathay Pacific |
Does not disclose |
Immediately at the airport |
Pays for necessities if traveller is outside own country |
Five days upwards |
| easyJet |
Does not disclose |
21 |
£25 per day up to a maximum of £75 after the first 24-hour period without the bag |
From five days upwards |
| XL.com |
* |
21 |
The liability for baggage delay is limited to approximately £820/€1,230 unless it took all reasonable measures to avoid the damage or it was impossible to take such measures |
No time limit given |
| Flybe |
* |
* |
£25 per day up to a maximum of £75 after the first 24-hour period without the bag
|
* |
| Flyglobespan |
* |
21 |
0 |
No time limit given |
| jet2.com |
* |
Immediately at the airport |
0 |
Five days upwards |
| KLM Royal Dutch Airlines |
16.5 |
21 |
0 |
No time limit given |
| Lufthansa AG |
16.7 |
Immediately at the airport |
0 |
No time limit given |
| Monarch Airlines |
* |
Immediately at the airport |
Initially, a basic needs kit |
Within 21 days |
| Ryanair |
0.5% |
21 |
The liability for baggage delay is limited to £820/€1,250 unless it took all reasonable measures to avoid the damage or it was impossible to take such measures |
Up to 28 days |
| SAS Scandinavian Airways |
10 |
21 |
Pays for necessities |
Up to 14 days, but normally within 24 hours |
| Singapore Airlines |
* |
* |
0 |
No time limit given |
| SN Brussels Airlines |
13.4 |
21 |
The liability for baggage delay is limited to £820/€1,250 unless it took all reasonable measures to avoid the damage or it was impossible to take such measures |
Not disclosed |
| Thomsonfly |
Does not disclose |
Seven |
0 |
No time limit given |
| Virgin Atlantic |
Does not disclose |
You must notify within ten days or bag will be sent to HQ |
If your bag is late and you are at a temporary address for more than 24 hours you will receive £50 |
The bag should be returned in between 48-72 hours, but there are no guarantees |
| Wizz Air |
Does not hold record |
Immediately. Claims cannot be processed once the flier has left the airport |
Liability is accepted up to the cost of the baggage but will not incur cost for transport of baggage |
Baggage should be located within 21 days |
