eServices
Cheapflights' guide to online features?
Most of us don't think twice about booking flights, with online deals consistently offering the best value for money. It wasn't always that way, however, and the quality of eServices still varies between airlines.
Before you book your flight you can use our handy table to check which online offerings your carrier will provide. Features such as online check-in are industry standards, but if you want to make use of more niche services you may have to shop around first.
| Airline | Online check-in | Mobile check-in | Change flights online | Online refunds |
| |
| Aer Lingus | Y | Y | Y | Y |
| Air France | Y | Y | Y | Y |
| Air New Zealand | N | N | N | N |
| American Airlines | Y | Y | Y | Y |
| bmi | Y | Y | Y | Y |
| British Airways | Y | Y | Y | Y |
| Cathay Pacific | Y | Y | Y | Y |
| easyJet | Y | Y | Y | N |
| Emirates | Y | Y | Y | Y |
| Etihad Airways | Y | N | Y | Y |
| Gulf Air | Y | N | N | N |
| Iberia | Y | Y | Y | Y |
| KLM | Y | Y | Y | Y |
| Qantas | Y | Domestic flights only | Y | Y |
| Ryanair | Y | N | N | N |
| Singapore Airlines | Y | Y | Y | Y |
| United Airlines | Y | Y | Y | Y (depends on ticket) |
| US Airways | Y | Y | Y | Y |
| Virgin Atlantic | Y | Y | Y | Y |
| |
Updated December 2011