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Reservations: UK: 0870 876 76 76 Ireland: 0818 210 210 (Mon-Fri, 9am-7pm; Sat, 9am-6pm; Sun and Bank Holidays, 10am-4pm)
www.aerarann.com
Aer Arann recommends that passengers check-in one hour before the flight is scheduled to depart, two hours for international flights. Passengers may check-in online (from 72 hours to three hours before departure) on some routes. These exclude all routes from London Southend, London Luton and Lorient.
Hand luggage: One item is permitted per passenger. This must not weigh more than 7kg and must not exceed dimensions of 20 x 28 x 43 cm.
Checked: Fees are charged on all routes except for London City to the Isle of Man. The standard checked-baggage allowance on these routes is 20kg (cost is £/€10 via the website, Aer Arann Reservations or at the airport ticket desks. The charge is £/€20 if you check-in a bag within three hours of the scheduled departure of the flight).
Pushchair / buggy Allowance: one item per infant booked.
Excess: There is a fee for excess baggage of £/€7 per kg. The maximum total weight for any one piece of checked baggage is 32kg. Excess baggage will only be accepted if there is space on the plane.
Seat pitch: 76cm (30in).
Seats are selected during booking and assigned at check-in.
Flight dates and time changes are allowed up to 30 minutes before the scheduled departure. Changes can be made online, by calling the Reservations line, or at the airport. Fees vary - £/€35 for changes made via the website or Reservations, £/€50 if at the airport. Flyers must also pay any difference in the cost of the new flight.
Route changes and name changes can be made up to 30 minutes before the check-in desks close for the outbound departure, either via Reservations or at the airport. A fee of £/€35 (online or via Reservations - £/€50 at the airport) applies for route changes, plus any difference in flight cost. A fee of £/€100 applies for name changes.
Infants under two years of ago may fly seated on an adult’s lap for a fee of £/€20 each way. Aer Arann does not carry unaccompanied minors (children under 12 years of age) for travel on scheduled services.
Aer Arann does not offer discounts for older travellers.
Domestic pets are transported in the baggage hold. A maximum of two pets are allowed per plane per flight. Pets will only be carried if there is enough room. There is a fee of £/€30 (£/€40 at the airport) per pet per flight. All pets must be older than ten weeks. Certain breeds of snub-nosed dog are not permitted. Guide dogs will be carried in the passenger cabin free of charge.
Large, delicate musical instruments that exceed carry-on item dimensions can be carried in a seat if it has been reserved and paid for.
Drinks and snacks are available for purchase. A bottle of water typically costs €2, a sandwich about €4.
There's no air miles programme but frequent flyers may be invited to join Aer Arann Silver Club, which grants business lounge access at Dublin and Cork airports, allocated seating, speedy boarding and disembarkation, no change fees and a greater baggage allowance (25kg).
There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. Snacks are available to purchase, Aer Arann's in-flight menu can be seen online along with prices for drinks and snacks. Or, see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
Moby Dick, Bleak House, War and Peace … Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? Aer Arann's magazine, Express It, is published quarterly and is available on all flights.
Aer Arann has a commercial alliance with Aer Lingus.
Aer Arann, an Irish regional airline, started flying in 1970. Then, a single aircraft provided flights between Galway and the Aran Islands off the West coast of Ireland. Now, it's Ireland's third-biggest carrier, behind Ryanair and Aer Lingus.
Aer Arann has three bases - Kerry, Waterford and the Isle of Man - under its own name. A base in Connemara operates under its Aer Arann Islands brand and its bases at Cork, Dublin and Shannon airports operate under the Aer Lingus Regional brand.
Aer Arann Regional routes include Dublin to London City, Waterford to London Southend and Waterford to Manchester. Under the Aer Lingus Regional brand, routes include Shannon to Glasgow, Cork to Edinburgh and Cork to Bristol.
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