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Delta Air Lines

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    Delta Air Lines

    Contact details

    Telephone:

    Reservations: 0871 22 11 222 (12p per minute)

    Website:

    Delta Air Lines Check-in

    Online check-in allows passengers to check-in between 24 hours and one hour (30 minutes for domestic US flights) before the flight. Mobile check-in (for PDA, web-enabled phone or PC) is available within 24 hours of the scheduled departure time too. There are airport kiosks and, at about 100 airports in the US, kerbside check-in is available. 

    Recommended check-in times for flights to the US is 75 minutes. Passengers should be at the boarding gate 60 minutes before departure.

    Delta Air Lines baggage allowance

    Hand luggage: one bag is permitted, small enough to fit under a seat or in the overhead locker. A personal item, such as a handbag or overcoat, is also allowed.

    Checked: one bag is permitted free of charge on Europe to US and Canada flights (Economy Class). A second bag costs 60 USD/CAD/EUR if checked-in online or 75 USD/CAD/EUR at the airport. For travel within the US and Canada checking-in one bag costs $25 USD/CAD and the second checked bag costs $35 USD/CAD. Other classes of travellers - BusinessElite, First, Business-Class passengers, members of SkyMiles and US Military Personnel – have more generous baggage allowances. 

    Excess: Oversized, overweight or extra bags will be charged a fee. This depends on the route. For example, for flights between Europe and the US or Canada, the overweight bag fee is 75 EUR/USD/CAD for bags weighing between 23 and 32kg. Fees for oversized luggage are - for travel between Europe and the US or Canada - 175 EUR/USD/CAD for bags measuring 161-203cm.

    Delta Air Lines legroom

    Seat pitch: 76-84cm (30-33 inches)

    Pre-arranged seating

    After selecting flights, passengers may choose seats. Look for the “Choose Your Seats” button.

    Passenger change details

    Depends on the fare type. Refundable tickets may be changed, but some tickets issued via some third-party websites and travel agents are not eligible for any changes. There may be a service fee and/or difference in fare to be paid. Again, this will depending on the fare rules. For travel within the US, the fee is $150 for Delta flights. For travel outside the US, the change fee is about $250, but can vary based on location and type of fare. Changes are usually permitted only to the return portion of an international itinerary.

    Child fares

    On international flights, the fare for infant flyers (on an adult's lap) is about 10 per cent of the adult fare plus any international taxes and surcharges. There may be discounted child fares. There are no discounts for infants or children child fares within the US.

    Senior fares

    Delta doesn't offer senior fares online, however they may be available in some markets. Call Reservations (0871 22 11 222) for more details.

    Pets

    Pets must go as cargo under the UK Pet Travel Scheme.

    Carrying musical instruments

    Musical instruments can be carried as checked, carry-on or cabin-seat baggage. Guitars and other smaller musical instruments, such as violins, will be accepted as the free carry-on baggage item, but if there's not enough space, the item must be checked-in and a fee will be applied. The costs of a seat for a musical instrument vary and Delta recommends contacting Reservations for these fees.

    In-flight service

    Complimentary meal and drinks service on most international flights lasting six hours or longer. On flights of up to 90 minutes, complimentary peanuts, pretzels or cookies and soft drinks are served. If the flight lasts longer than 90 minutes, passengers are offered complimentary snacks and can purchase items from the EATS menu.

    Air miles

    The airline's frequent-flyer programme is called SkyMiles.

    Airline food link

    See photographs of Delta meals and read reviews from fellow flyers at AirlineMeals.net.

    In-flight magazine

    Sky Magazine is published monthly. It is available on every flight and can be read online.

    Airline alliances

    The airline is a member of the SkyTeam alliance.

    Airline overview

    Delta Air Lines traces its history back to 1924 and the world's first aerial crop dusting company. Today, it is one of the world's largest airlines flying to more than 357 destinations in 66 countries. More than 160 million passengers fly with Delta each year. 

    In 2008, Delta bought Northwest Airlines and became "Delta". The carrier has a joint venture with Air France-KLM and Alitalia and co-operates on transatlantic routes.