Swiss International Air Lines is Switzerland's national airline and a subsidiary of Lufthansa, the German flag carrier. The airline serves 90 destinations in more than 40 countries. Edelweiss Air, the popular holiday airline, was acquired by Swiss in 2008.
www.swiss.com
Lowest fares are advertised on the homepage. Entering travel dates into the booking engine will return a number of fares - Economy Saver, Economy, Economy Flex, Business and Business Flex.
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Economy-Class passengers flying from London Heathrow can check-in up to 45 minutes before the flight, Business-Class passengers 30 minutes. Economy-Class passengers departing from London City Airport can check-in 30 minutes before take-off, Business-Class flyers 20 minutes.
Web check-in is available at more than 40 worldwide airports, however passengers booked with infants are not permitted to check-in online. Web check-in services are available between one and 24 hours prior to the flight's departure.
Phone check-in is available at several airports including London City depending on the class of passenger. These can include Swiss Business, HON Circle, Senators, Star Alliance Gold Card and Frequent Traveller. Passengers departing from airports in Switzerland can self check-in at the airport or at more than 50 train stations.
Hand luggage: Varies according to the class of travel. Economy-Class passengers may bring one piece of hand luggage with dimensions of 55 x 40 x 20 cm and weighing up to 8kg. Business and First-Class passengers are permitted to bring two pieces, dimensions of 55 x 40 x 20 cm, weighing up to 8kg. A personal item is also permitted. This can include a coat, umbrella or handbag. Those travelling with an infant are also allowed to bring a car seat or baby carrier or collapsible pram and baby food for the journey.
Checked: The baggage allowance depends on the class of travel and the destination to which you are travelling. For European and intercontinental flights (except flights to/from the US and Canada) a weight concept applies. Economy-Class passengers - 20kg, Business Class - 30kg and First Class - 40kg. Infants (under two years) are entitled to one piece of baggage with a maximum weight of 10kg plus a collapsible pram.
For flights between the US, Canada and the Caribbean, and flights departing South America, the baggage allowance is calculated by the number of items. Economy-Class travellers - two pieces measuring 158cm (length + width + height) up to 20kg, Business Class - two pieces measuring 158cm up to 32kg, First Class, two pieces measuring 158cm up to 32kg.
Excess: Swiss uses a "zone table" to calculate excess baggage rates. For example, a flight from London or Dublin (Zone 3) to Geneva (Zone 1) carries an excess baggage rate of €15 per kilogramme (about £13). A flight from London (Zone 3) to Hong Kong (Zone 6) has an excess baggage rate of €50 per kilogramme (about £46).
Yes, at check-in.
Rebooking and cancellations and refunds are possible with a couple of fare classes - Economy Flex and Business Flex. With these classes, rebooking is free. With Economy Saver and Economy, rebooking carries a fee of between £30 and £50.
Miles & More
Read reviews and see photographs of SWISS meals taken by fellow flyers at AirlineMeals.net.
SWISS magazine, published ten times a year.
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