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    Wizz Air

    Contact details

    Telephone:

    Reservations UK: 0906 959 0002 (£0.77 per minute)

    Website:

    Wizz Air Check-in

    Web check-in is "open" from seven days up to three hours before the flight is scheduled to depart. It's a free service, available at several airports including London Luton, Doncaster/Sheffield, Glasgow Prestwick and Liverpool.

    There is a fee for checking-in at the airport - £4 (€5) if arranged in advance or £8 (€10) at the airport.

    Check-in desks (and baggage drop desks for those travelling with hold luggage) close 40 minutes before the flight is scheduled to depart. Passengers who checked-in online should be at the boarding gate ready to board at least 30 minutes before the flight is due to take off.

    Passengers with pre-booked assistance should be at the airport at least two hours before departure.

    Wizz Air baggage allowance

    Hand baggage: one piece of hand baggage is permitted free of charge. The maximum weight is 10kg and maximum dimensions are 55 x 40 x 20cm. Passengers may also bring a purse, book or cell phone. A pair of crutches is also allowed. 

    Checked: baggage fees are calculated by length of flight. If the flight duration is less than two hours, the cost per bag is £13 (€15). For a flight lasting two hours or longer the bag fee is £17 (€20). If passengers wish to pay baggage fees at the airport, the costs are higher, £26 (€30) per bag per flight. Paying at the gate is twice as expensive - £52 (€60) per bag per flight. Passengers are allowed to bring up to six pieces of checked luggage with each bag not exceeding 32kg (70lbs) each.

    Wizz Air legroom

    Seat pitch: about 76cm (30in). Extra legroom seats (located in the emergency exit row) can be purchased during the online booking stage for £4 / €5. Purchasing extra legroom at the airport will cost £8 €10). Not every passenger may purchase an emergency exit row seat, passengers under 18 years, overweight and pregnant passengers and those travelling with an infant and those requring assistance may not sit in these seats.

    Pre-arranged seating

    It's scrum at the gate for Wizzair flights but for £3 (€4) passengers may purchase Priority Boarding. £3 is the online fee. If you purchase Priorty Boarding at the airport, the fee doubles to £6 (€8).

    Passenger change details

    Flight and name changes are possible. The flight change fee if done online is £26 (€30), £38 (€45) if done via the call centre. Any difference in fares will be charged too. Passenger names changes cost £34 (€40) via wizzair.com or £51 (€60) via the call centre.

    Child fares

    Wizz Air doesn't offer child fares and the infant fee is £21 €25) per flight.

    Senior fares

    There's no discount for older travellers.

    Pets

    Animals are not carried on any Wizz Air flight, with the exception of guide dogs registered with the DEFRA Pet Travel Scheme.

    Carrying musical instruments

    Standard baggage allowances apply. Alternatively, at the passenger’s option, a separate seat may be purchased for the transport of a large or fragile instrument instead of checking it into the aircraft’s baggage hold.

    In-flight service

    Drinks and snacks may be purchased on the flight from the Wizz Café. A cup of coffee costs a couple of euro, a sandwich about €4 and a Twix or Snickers bar costs an euro. The menu card is available to view online (wizzair.com/downloads/wizzcafe.pdf).

    Air miles

    None, but Wizz Air has the Wizz Xclusive Club, membership costs £25.49 per year and grants members discounted fares, companions' benefits and promotional offers.

    Airline food link

    See photographs of Wizz Air meals and read reviews from other flyers on AirlineMeals.net.

    In-flight magazine

    Wizz Magazine, the airline's in-flight magazine, is available to read online.

    Airline alliances

    None.

    Airline overview

    The Central and Eastern European carrier first took flight in May 2004. In the early years, a large percentage of its passengers were migrant workers taking flights from cities such as Katowice, Poland, to the UK. Now, visitors on city breaks sit beside these migrant workers and their families. Last year Wizz Air carried more than three million passengers, with Poland and Hungary its major markets. It expects to carry four-and-a-half million passengers this year.

    The livery is an eye catching pink and purple and the approach is unashamedly Ryanairesque. It flies a young fleet of Airbus A320 aircraft point to point and there are fees to check-in luggage, board the aircraft first and sit in an emergency exit row seat.

    With headquarters in Vecses, close to Budapest Ferihegy International Airport, Hungary, flights are available from Doncaster Sheffield, Glasgow Prestwick, Liverpool and London Luton to destinations such as Budapest, Gdansk, Warsaw, Katowice and Poznan.