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0905 828 2828 (Calls cost 65p per minute from a BT Landline) (8am-9pm daily)
Online check-in is available from 16 days (24 hours for Geneva) to three hours before the flight is scheduled to depart for passengers travelling with just hand luggage. The maximum weight is 10kg and maximum dimensions are 55cm x 40cm x 20cm.
If you check-in online and forget to bring your online boarding card the fee is £11.
Airport check-in desks open two hours before take-off and close 40 minutes before departure for flights to Europe or 30 minutes for flights within the UK, to Ireland and Jersey.
Hand luggage: one item weighing up to 10kg is allowed. Maximum dimensions are 55 x 40 x 20cm.
Checked: the standard baggage weight allowance is 22kg per person per one-way flight. Internet rates are £13.99 per 22kg. Additional weight can be purchased for £9 per kg. There is a £20 charge per 22kg standard weight allowance and £9 for each additional kg (per one-way flight) for any weight allowance added online or via the call centre.
Excess: £12 / €15 per kg on UK, Ireland and international flights. The maximum weight of any one item of baggage is 32kg and there may be handling fees to pay at the airport.
Between 73 and 79cm (29-31in)
Seats are assigned at the booking stage or during check-in. Seats can be reserved online for £5.50 (€6.50) per flight per passenger. The cost, if reserved via the call centre, is £11 (€13) per flight per passenger. Emergency exit seats with extra legroom can be reserved online from £8.50 per flight per passenger. Only able-bodied passengers aged 16+ may book these seats.
Flight changes cost £35 (€40) (per person, per sector, plus the difference in fare) online (via "your bookings" link) or £50 (€63) via the call centre (calls cost £0.65 per minute from a BT landline) or at the airport. Names can't be changed online. The cost - per person, per sector, plus the difference in fare - is £40 (€50) via the call centre or at the airport. Changes can be made to flights at the airport for £50 (€63) per person per flight, plus any difference in fares. For name changes the fee is £100 (€100).
Children pay full adult fare, but lap infants are charged £25 per one-way flight. A pram or buggy is carried free of charge but a travel cot or car seat is charged (per item, per sector) £10.
Bmibaby doesn't offer discounts for older travellers.
Guide dogs are allowed travel in the cabin on all UK, Ireland and Channel Island routes. They are also allowed on international flights in accordance with the Pet Travel Scheme.
A small musical instrument is allowed as a second piece of cabin baggage. Passengers may purchase an additional seat for large musical instruments (such as a cello). All musical items are charged at £17.99 per sector per item online or £23 per sector per item via the call centre or at the airport.
In line with the other low-costers, snacks and drinks are available for purchase - £4 for a sandwich, £2.50 for a Pot Noodle.
None.
The list of items available for purchase is available on bmibaby's website.
Bmibaby's in-flight magazine is called yeahbaby and is available on every flight and online.
Bmibaby is part of the Lufthansa group of airlines.
Bmi's low-cost subsidiary was established in 2002 and flies to popular European destinations from three UK bases: East Midlands, Birmingham and Belfast City. Destinations include Alicante, Amsterdam, Faro, Geneva, Ireland West Knock, Malaga, Murcia, Nice, Paris, Prague and Rome.
It has been a member of the Lufthansa group since 2009.
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