Babies will not be welcome in the premium seats on some of Malaysia Airlines’ flights, no matter how deep their parents’ pockets.
The carrier’s new Airbus A380 and Boeing 747-400 aircraft will be baby-free zones following complaints from other passengers who, in the words of Tengku Azmil, managing director and CEO, on his Twitter feed: “spend money on 1st class and can’t sleep due to crying infants.”
The 747-400 aircraft fly the Kuala Lumpur-Sydney route as well as Kuala Lumpur-London and Kuala Lumpur-Amsterdam. Airbus A380s are scheduled to operate on those routes in 2012.
Passengers with infants wishing to book bassinets for the long-haul flights will be steered towards Business Class or the Economy cabin where the cots will be available.
Following criticism of the carrier’s policy, Malaysia Airlines issued a statement earlier today: “In 2003, Malaysia Airlines embarked on a revamp of First and Business class cabin of the B747s. The First-Class seat configuration was reduced from 18 to 12 for passengers to enjoy increased cabin space and extended legroom.
“Each new seat came with an electrically operated ottoman that doubles as a visitor seat and could convert to a lie-flat bed with the main seat. As a result of this seat revamp and the introduction of the ottoman, there was no facility for positioning bassinets in the First Class of the B747s.”
(Image: cote)
