BA has been voted the best airline and Ryanair the worst carrier in a new survey by Gocompare.com, a comparison site.
3,000 British travellers were asked to vote for their best and worst carriers based on cost, service and overall comfort.
BA topped the list with 19.1 per cent of the votes, followed by Virgin Atlantic.
Thomas Cook, Thomson Airways and Monarch, all charter airlines, also made the top ten list. The highest ranked non-British airlines were Emirates and Singapore Airlines. American Airlines took joint tenth place with Qantas.
At the other end of the table, Ryanair was found to be the worst airline with 19.3 per cent of those polled. EasyJet took second place.
Jeremy Cryer, head of GoCompare.com, said: “Clearly some airlines will get your holiday off to a better start than others and it’s interesting that even with the bucket shop pricing of the budget airlines, plenty of passengers still don’t consider their service good value-for-money.
“Our research found that while some people will put up with poor service in return for low fares, many have vowed never to fly with a particular airline again.”
