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easyJet
Established by Stelios Haji-Ioannou in 1995, the pioneering airline is based at Luton Airport and flies more than 224 routes across 67 European airports.
- Check-in times: the desk closes 30 minutes before the scheduled departure of the flight. easyJet recommends checking in two hours before departure.
- Baggage allowance: one standard piece of hand baggage to maximum dimensions of 55x40x20cm. Up to eight pieces of checked-in hold baggage (each bag charged at £2 online or £5 at the airport) to a maximum combined weight of 20kg (44lbs). Excess baggage is charged at £6 per kg. Additional fees are charged for the transport of bicycles, golf clubs, skis, surfboards, windsurfers, hang-gliders, and firearms: £15 per flight pre-paid or £20 per flight paid at the airport.
- Change the passenger name or flight: yes. The cost is £17.50 per flight plus any increase in fare since the original booking.
- Child fares: none. Lap infants (with no baggage allowance) fly for £7.
- Pre-assigned seating: no, but travellers can pay £5 for speedy boarding.
- Legroom: seat pitch is 73cm (29in).
- In-flight service: light snacks and beverages are available for purchase.
- Air miles: none.
- Alliances: none.
- Arrival airports: the orange-liveried airline flies into main European airports. Barcelona airport is, for example, 12km (7 miles) from the centre of the city.
- Departure airports: flights depart from well-located airports.
- Website: www.easyjet.com
- Telephone numbers: Customer services (8am-8pm daily) 0871 244 2366, calls cost 10p per minute. Web support (8am-8pm Mon-Fri, 9am-5pm Sat-Sun) 0905 560 7777, calls cost £1 per minute. Sales and changes to existing bookings (8am-8pm daily) 0905 821 0905. Calls cost 65p per minute.
Updated September 2007
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www.easyjet.com
