We were being sold the all-encompassing insurance for the whole trip, and the salesperson told us that this insurance covered all car damages. However at the end of the trip, the underbody of the car had some cracks due to the bumpy Iceland roads. We were then told that the insurance didn’t cover the underbody damage and we had to pay extra payment of €500! We were being misinformed that the all-encompassing insurance would cover all damages (and we were also told that because this car insurance covers everything, we didn’t need to check the car during collection too); otherwise we would have gotten the normal car insurance instead!