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Governments around the world have advised against all non-essential travel, and airlines are cancelling many flights through the end of May. If the airline has already cancelled your flight or drastically changed your schedule, you may be entitled to a refund or travel voucher. If your flight is operating, you may still be allowed to change your ticket at no cost.

We recommend using each airline’s online self-service tools, as call centres are experiencing extremely high volumes. Alternatively, consider waiting until 72 hours before your departure to contact the airline or booking site, as many are prioritising calls based on departure dates.

Forgot who you booked with? Check your email confirmation or credit card statement for the name of the company that serviced your reservation.

We recommend you hold tight. Government advisories and airline policies are changing every day. Check our COVID-19 Travel Guide for the latest details.

If you need to travel in the near future, here are a few things to keep in mind:

Take care of your health and protect others by frequently washing your hands, staying home if you feel unwell, and covering your mouth and nose with your bent elbow when you cough or sneeze.

We’re closely monitoring the coronavirus (COVID-19) situation and its effect on your travel plans. Look for destination-specific travel warnings and regular updates about when you can safely travel again.

Many countries have enacted new entry restrictions due to COVID-19. Make sure you meet the entry requirements of every country you’ll be visiting before you book. Learn more.

Many airlines, hotel chains and car hire agencies are offering enhanced flexibility for new bookings. We added a Flexible Option filter on our flights page and a “Free Cancellation” filter on our hotels and cars pages to help you identify these options.