London Gatwick Airport has been voted the best out of Europe’s ten busiest airports in terms of queuing times.
Issuing the results of its latest passenger survey – widely considered the most reputable poll of its kind – the Airports Council International (ACI) crowned Gatwick the facility with the shortest waiting time.
The other ten facilities in the poll were Heathrow Airport, Schiphol Amsterdam, Paris Charles de Gaulle, Paris Orly, Copenhagen, Madrid, Frankfurt, Rome and Manchester Airport.
Commenting on the findings, BAA Gatwick managing director Andy Flower said: “It is a testament to the dedication and commitment of our staff at Gatwick that has resulted in this excellent feedback from passengers.”
He added: “This time last year Gatwick came seventh out of ten for security queue times, so to be voted top today is a real achievement.”
In the past year, the airport has opened seven extra security lanes as well as employing an additional 650 security staff to manage the 35 million passengers who passed through its concourse.
