Subaru Hires in Dubai

There were several issues. The check in counter was not in terminal 2 as advertised in the app. We paid for a cab to go to Terminal 1 counter because there’s no shuttle. There was no one at the counter in the terminal. Had to go to the parking area to get the car. The counter experience is bad. They demand you buy their insurance for $400 or the put a $2300 hold on your car for 2 months. The car you’re promised you will not get. They are slow and ask too many documents…I was asked for Passport, KSA Residency ID& Drivers License, and my US drivers License. They tried to sell me a toll tag that was overpriced. When I returned the car nobody came to check but I received an email the following day saying I scratched the car. They sent a pic of a scratch that was already there(had pics and video) of previous damage trying to blame me. I asked for them to prove it wasn’t there knowing I was right. Never had a response. The Google reviews with 1 star are very accurate based on my experience with this branch.

GPS not working in the car. Allot of hidden cost. High charges for processing. Simply they rip of when you rent a car. Never use this company again and will recomend others do not use there services.