Help is on the way: if you booked your travel on the Cheapflights site with one of our providers, then you can go to
Bookings and get info on around-the-clock support. If you booked your travel outside of Cheapflights or were redirected from our site to a provider's web page to complete your booking, then you'll need to get in contact with the provider directly. Not sure who your provider is? Our partnering travel providers take your data privacy seriously, which is why Cheapflights doesn't have access to your booking to make changes or resend confirmation emails.
If you've been charged already, you can find out who you booked with by checking the payee name against any pending or completed charges.
Get in touch with the hotel to find out which travel provider your booking came from.
If you used your computer or mobile web browser to book, you can retrace your steps by checking your browser history to see which travel provider's website you were redirected to after Cheapflights.