Hundreds of holidaymakers are overseas and thousands more will be without the holidays they paid for following the collapse of Selsdon Travel.
Dreamticket is the trading name of Selsdon Travel Ltd. A message on its website – Dreamticket.com – states that it ceased trading on Tuesday, 23 May.
The Croydon-based company sold holidays to Africa and the Middle East, the Far East, Caribbean and the Indian Ocean and had a licence to cover 17,000 passengers.
Customers on holiday now will be able to continue with their holidays and return to the UK as normal. The Civil Aviation Authority (CAA) is organising this, via the Air Travel Organiser’s Licence (ATOL) financial protection scheme.
While holidaymakers will have scheduled airline tickets, they may have to settle the bill for their accommodation, and, in effect, pay twice for their stay. A CAA spokesperson told Travolution: “If this is the case, passengers must ensure that they are provided with a clear receipt for the payment, which will be required in order to make a claim for a refund of the payment upon return to the UK.”
Those with bookings for holidays later this year – and who paid with a credit card – are advised to contact their credit-card company as they will have coverage under Section 75 of the Consumer Credit Act 1974.
Customers who booked and paid for their holiday by cheque, cash, debit card or cheque card are advised to contact the CAA for a refund.
Claim forms are attached to this pdf file.
(Image: Stephen A. Wolfe)
