Services at Heathrow Terminal 5 are operating as normal once again after a glitch in the baggage system forced the closure of check-in desks on Sunday.
Thousands of passengers were delayed yesterday, with many being given the unenviable choice of either re-booking their flight or boarding without their luggage.
But airport regulator BAA says the mechanical fault that caused the incident has now been fixed, and it is apologising for any inconvenience caused.
The disruption, which started at lunchtime, forced British Airways to close its check-in desks for several hours amid tumultuous scenes in the terminal.
Though no flights were cancelled, the airline has admitted that “a number of” passengers were unable to board their plane.
