Cheap Car Hire in Virginia from £28

very easy to rent and return.. 5 star service

The car was clean, but not in the best condition with scratches upon pick up and what look like cigarette burn holes in the two front seats, etc.

nothig really poor service

The Subaru that I rented needs an alignment. It was somewhat hard to drive. The attendant at the Norfolk airport was not friendly at all and could tell she was not happy with her job. Customer service is everything.

A bait-and-switch was executed. The counter offered a fully electric car for our long distance, one-way trip. Uncomfortable finding charging stations, learning battery monitoring and battling jet lag, plus driving thru long rural stretches made this an impossiblity. No alternative was offered for the booking; instead we took a traditional booking, without offer of car class etc, for about double the price. Feeling weary and uninterested in shopping around, we reluctantly accepted. In hindsight we should've stepped out of line and shopped around, returning to the airport to use a different company if needed. We ended up in a larger car than we'd have chosen (more expensive fillups), one that was racked with hail damage, worn interior, no navigation (missing chip), and to top it all, needed an alignment so badly that the seats shook like 2 cheap massage chairs every time we got over 50mph. One stop at a tiny Budget outpost with no vehicles + 3 calls to roadside assistance offered nothing except detours so we powered thru. Not using Budget, or its partner Avis, again.

Did not pickup the car and cancelled the reservation. Our flight was delayed (as were many) so when we arrived at 1am there were two employees working and a line out the door. We were exhausted and decided to not wait and get the car.

55 minute wait in line to get keys! Low tire pressure light in

The first car given to me had a low tire pressure issue that made me go back and re-pick up a different car. I had to wait quite a while to get the whole process done which I was not too happy about spending too much time for it. Other than that the car drove fine.

Check in was a little long, but it's vacation season. Rented the car because our flight was canceled. Car was a little beat up but it got the job done. Cruise control was not working properly. Received the car with a lot of scuff marks on it. But it got me home which was the MAIN thing. Turned the car in at Rock Hill, SC location which was great.

Not a whole lot, the whole experience was pretty quick and efficient. I'd definitely use them again.

It was cancelled - never picked up dud not allow debit cards

Terrible handling of one way drop-off. Misleading booking led to much higher charge for drop off at intended destination at the airport.

I booked the car at Norfolk instead of Newport News by mistake. When I called upon arrival, Hertz told me a car would cost an additional $221. That is on top of the prepaid of $54. It was a one day rental. Went to Budget and got a car for $67.

The service clerk at the rental car counter in the Marriott lobby was great - very efficient and very helpful. Much appreciated!

Pickup process needs significant improvement

There was a power surge during pickup of the car, this cannot be helped by the company but they took 30 minutes to start processing reservations manually, once that started the computers came back up and they spent another 20 minutes trying to reset the computers instead of simply manually processing transactions. There were 4 customers in front of me and I spent 1 hour and 20 minutes to pick up my car.

I need my receipt for a expense report due two days ago. Where is my receipt?!?

It was difficult to find in the airport, I was lied to about the deposit and given the run around when it was time for my refund. I wouldnt suggest going there and if you do make sure you have about $300 extra dollars more than the cost of your rental even though I was told it was $200 for the deposit. Good luck!

The van itself was fine and pretty clean. Drop off was easy. The scheduled pick up at 9am on a Sunday took more than an hour and a half to have the vehicle, which then threw off my departure time. There was not a long line or wait. Just not enough staff and no progress made as to getting my rental.