There are different rules for different classes and check-in times vary according to your departure airport. In general, economy class passengers should check in between 90 and 120 minutes before their flight is scheduled to depart.
Previous night check-in is available at 12 German airports as are WAP and SMS check-in. Lufthansa passengers can also use quick check-in machines. etix passengers (electronic ticket) can check-in online for same-day flights, starting at 6am for following-day flights. AirRail check-in is also available at German airports.
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Hand luggage: one piece is allowed, with maximum dimensions of 55 x 40 x 20 cm, not weighing more than 8kg.
Checked: Within Europe there is no maximum number of bags, but a maximum weight allowance of 23kg. Children under two years have a free baggage allowance of 10 kg.
Excess: charges are based on the "zone" of travel. For travel to and from the UK, the charge is €10 per kg.
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Available. Lufthansa passengers may reserve seats on inter-continental flights up to 24 hours before departure.
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Available. In some cases passengers may be subject to an administration fee.
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Children pay 75 per cent of the adult fare. Infants under two not occupying a seat of their own pay 10 per cent of the adult fare.
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Lufthansa transports pets with prior reservation and for a nominal fee. A limited number of animals are permitted on each flight, and only cats and dogs are allowed to travel in the cabin. The maximum size of the carrier is 55 x 40 x 20cm and the weight of animal and container must not exceed 8kg. All other animals are required to be transported in the climate-controlled hold of the plane, even if you are on the same flight as your pet.
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Standard baggage allowances apply. A separate seat can be booked for large instruments.
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Lufthansa takes prides in its on-board catering. First and business class passengers enjoy quality menus and fine wines as part of the airline's "Connoisseurs on Board" service concept. All passengers can choose from the airline's 26 special menus.
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The frequent flyer programme is called Miles and More.
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