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Queries about the site

Cheapflights is not a travel agent and does not sell tickets. We are a travel website dedicated to showing the best deals from more than 500 agents, operators and airlines. We welcome your feedback and encourage you to send us suggestions, recommendations or complaints using the form below.

Please visit our help page for advice on navigating our site. Other questions may be answered by consulting our FAQ page.

Queries about deals booked with the advertisers on our site

Cheapflights helps consumers to search and compare flight offers from a vast range of travel companies who advertise with us. Once a deal is found on our site, either on our deals page or through the booking engine, you book directly with the airline or travel agent advertising the deal. Cheapflights does not have any record of bookings. Therefore, if your question relates to a booking, please contact the company directly from whom you bought the tickets.

Queries about advertising on our site

If you are interested in advertising on the Cheapflights site, or being included in our weekly email newsletter, please send an email to advertising@cheapflights.co.uk.

Queries about corporate or consumer press

For all enquiries related to press, please go to our press enquiries page.


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Cheapflights does not sell tickets or give quotes. We regret we cannot reply to quote requests.

If your comments refer to prices on the site, please include where appropriate.
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If you prefer to write to us, please contact us at the following address

Customer Care
49 Marylebone High Street
London W1U 5HJ
United Kingdom

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