First of all, guide for “how to get shuttles “ is poor. Then, I waited for the shuttle half hour. In the office, all dirty, two persons at the front desk just want to rob you….they can see on your reservation what did you pay but they still want to sell you same insurance and stuff. Also, on my reservation it’s clearly noted “unlimited mileage “ and they said “yes, but our company policy said 200km max”. After 10 min of arguing they said “ok, but this is our gift, not what you should get mister”. Next, I got a car with just 1/4 of tank, and instead to go and finish my job which is the reason of renting a car, I started to search for the gas station. About the car-have no complains. Return of the car was disappointing….I have left 3/4 of the tank and ask them for refund for the gas. I show them a receipt for the gas. Company agent said that I should have better eyes next time and that I can take the gas out but they will not refund me the money. And, on the end, the driver who gives me the ride back to the airport was a lunatic-literally. He drove super fast, he stopped in half way to buy some food for him and when he wanted to go backup on the road he hit something behind…and instead to see what he’d hit, he just ran…and I felt absolutely unsafe!!!! So, I will never again use this company, they treat me like an animal, they don’t deserve my respect and my money. Thank you Mladen Okic