We rented in Cody and dropped off in Jackson. Hertz had the best deal for this kind of transfer. While it was still expensive, it was better than Alamo (which charged $1,500 for the transfer). The staff in Cody was great. The drop-off in Jackson has been moved from the airport into the south part of Jackson. It was a bit of an inconvenience, but our last stop was in Jackson, so not too bad. Overall, pleased with the service we got.
Move the location back to the airport, but wasn't that big of a deal.
Pick up and drop off were very easy.
Our vehicle had not been cleaned at all when we picked it up. Because we had a family of 6 adults, and there were no other vehicles to accommodate us, we had to take it. Further, we got an engine warning that it was past due for an oil change, which concerned us greatly. We also had a tire with a slow leak that we had to fill with air twice in our two-week rental. Considering we are dealing with a pandemic, this was not acceptable and we texted pictures and our concerns to the rental location. We did not hear anything back from them.
Nothing it didn't work and I almost missed my sons surgery because of them
Every hertz needs to be the same and have the same rules.
There was nothing positive about the experience - dont use Hertz.
We reserved a Hertz car in June, we re-confirmed the reservation on July 9th. We landed at Riverton airport on August 2nd.....and a sign at the Hertz desk said "Closed as of July 1st, please go to Hertz location A, B, or C." Each of those locations were 100 miles away! After a lot of $$ and inconvenience we managed to get to our destination but it did not involve Hertz. hertz did not even take the time to contact pending reservations when a location closed down! Unbelievable. I am told 100s of people went through this since the location closed and Hertz hasn't bothered to fix it. When we reserved I chose Hertz over the local Rent-A-Wreck thinking I could trust the Hertz experience - DONT trust Herz.
Quick pickup , docs ready in few minutes
TPMS light came on shortly after pickup
I was charged an extra $22 in CFC fees at the Cody, WY Airport afterwards.