Cheap Car Hire in Tampa

Even thought I called a week, and again a day in advance to confirm reservation, I was told the morning of the rental that if I didn't arrive at the office when it opened, I could not be guaranteed a vehicle. The car that I was given smelled so terribly of disinfectant, we had to purchase bottles of vinegar to dissipate odors. We also had to leave windows open at night and wash all clothes that came in contact with seats and floors.

Awesome price! Car was a great value & great on gas!

Even thought I called a week, and again a day in advance to confirm reservation, I was told the morning of the rental that if I didn't arrive at the office when it opened, I could not be guaranteed a vehicle. The car that I was given smelled so terribly of disinfectant, we had to purchase bottles of vinegar to dissipate odors. We also had to leave windows open at night and wash all clothes that came in contact with seats and floors.

The check-in line was a tad long and took a bit longer than others (ie Hertz/Budget), but the friendly staff and quality of car was well worth the minor delay!

Simple and easy rental car experience.

The rep at the counter, Allen, was very helpful and made extra effort to get a map for me to get back to the baggage claim area once I got the truck. He gave me a sticky note with numbers on it to give to the other rep in the booth to pickup the car. Once I got down there, she was quickly able to provide the keys and let me know where the car was. I asked her if she had any paperwork for me as I had not signed anything with Allen. She asked if he told me the computer was down, but he had not said anything about that. I felt very uncomfortable about leaving in the car without any paperwork and I had to get back to the airport to pick up my 92 yr old father in law. The car was very clean and he looked in the glove compartment and saw an insurance document. I called my husband who had made the reservations for the car in January and prepaid for the rental. Allen said there was a security deposit of $400.00 which he put on my credit card and added a basic insurance coverage on but it didn’t sound like I had a choice to not get that since I have my own full coverage from home. He said I would get $200 -$250.00 credited back once the car was returned. All of this was quick but did cause me some concern after hearing that someone claiming to be Hertz car rental was found to be renting stollen cars and I was just praying the whole time I had the car not to get pulled over and gave the car impounded and be without a car.!!! The computer system was still down when I returned the car but the rep was very helpful and she was able to verify timely return and the car was in good condition. My suggestion would be to consider having a paper backup set of documents available for car rental clients when the system is down. Your call system down not allow your clients to contact a person with concerns like this and the only communication option was to send an email, which my husband did the day I picked up the car but he hasn’t heard a response as yet. Our confirmation number for the rental was 9916664973. Thank you.

I didn’t get the type vehicle I requested. The one we requested needed an oil change. We struggle getting in and out of the van with a few of us hurting ourselves in the process. I did not enjoy the experience at all.

Great Customer Service! The kind lady in Tampa suggested I could move my pick up location to Winter Haven, which is where I was, saving me much money and time. Much appreciate this company!

I rented my car from an off airport location. Getting to and from was a bit time consuming but, worth the savings.

Waited in line for over one hour. stood the entire time. 4 employees at the

There were literally hundreds of people in line because other rental car companies were out of cars. Thrifty agents were pleasant despite the crush of people, and a difficult situation went well. Amazing.

Waited in line for over one hour. stood the entire time. 4 employees at the

Car reserved was not available and car assigned was not ready, had to wait for the clerk to half ass clean and gas tank was empty. Was told “ it’s OK, gas station is right next door” I don’t consider a Nissan Rogue an upgrade from the Malibu I had paid for. Less leg room and insufficient trunk space for the three suitcases we had. Then I was charged an extra $100 for returning it to the airport! I feel a full refund would be fair.

Expensive.

What you order online versus what you get when you actually pick up your vehicle are 2 very different things. Then when you ask about getting a vehicle that’s to spec of what you ordered they try to charge you significantly more money. I won’t be renting from Ace again.

Staffing and time needed retrieve car was too long. Took 40 minutes to pick up the car. Drop off was very good.

Car had rusty damage on the back rear panel

Long wait! I’d suggest limit up selling to get through customers quicker.

Upon arrival in TPA we found the Advantage desk was closed and nearby car rental agencies said that Advantage had been closed for more than two months although we had received no notification. We called the phone number listed on our reservation only to be directed to a call center that could neither help us obtain a rental car with another agency nor assist us in any way. Advantage appears to be a scam and Kayak should not make any reservations with them.

My reservation number was NPRL8BADE5 The experience was actually less than POOR. It was awful. I had my reservation for a four day minivan rental from Tampa and back to Tampa . Saturday, Feb 19 - Wednesday, Feb 23 , 8am . I went to the Advantage booth to pick up my minivan at 8am on Feb 19 ........ AND THERE WAS NO ONE WORKING AT THE ADVANTAGE BOOTH. Basically, it was closed. Another worker from ACE rent a car came over and said........."Advantage has been closed for a while now." WHAT ???? I called the Advantage toll free number. The receptionist said she was going to call the local Tampa number and I waited on HOLD. After a few minutes, she came back and said ........"nobody answered, can you try the 800 number back in 10 minutes?" I said........"I'm here. There's no one here." And, I then took another half hour and proceeded to go past every rental agency in the airport and (being a school holiday week)......they were all "sold out." I had booked my rental van on July 6, 2021. That would be over 7 months ahead of time. So, my question is ..........should I NOT use Advantage Car Rental again ? Or, should I NOT use Kayak again ? My name is Gary Hovhanessian. I can be reached at garyhov@aol.com or by cell , 860-690-5959 . I will NOT answer a number I don't recognize so if I am called a message should be left and I will return the call. I do NOT expect to get charged for any van rental because there was NO ONE at Advantage to rent the van from.