Find Convertible car hires in Burbank

Flight delayed for an hour and rental desk closed at 10 pm for prepaid car at 8pm

Communication and transparency was lacking at pick up.

Pickup and dropoff were fast and easy. The vehicle was fuel efficient at 40 mpg.

Travelers be warned this is NOT at the airport. I needed to catch an UBER to drive the three miles away, and this was a challenge - this is too short of a trip to be worth it for the drivers… that it took nearly an hour to be have my ride accepted and paired with a driver. Once at the rental facility, I waited for an additional hour in line while the two employees scrambled to find cars for people. They loudly complained about having bad cars given to them by the company, and struggling with computer errors, and let the phone ring to voicemail in another room a couple times. The customer line (and frustration) grew behind me and I was asked how long I had been waiting in the heat. The hallway area of the building does not receive any of the AC coming from the office desk. This was rough during 105 F heat. I finally received attention at the front desk and obtained my prepaid EV vehicle - on the warning that they hadn’t charged or cleaned the vehicle - but also this wasn’t their fault, blah blah blah…. I was annoyed enough to get the heck out of there ASAP regardless of what they handed to me. The car had food crumbs, food stains, and human hair throughout and a less than 40% battery. This was enough to get to a quick-charging station at a Target where I purchased car cleaning wipes and cleaned the car myself. I extended my rental a few more days online and that was super slick and easy. I wish the ease of online booking and payment matched the experience in person. Oh well.

No debit card allowed for 1 way trips