Cheap Car Hires in Little Italy, San Diego

They refused to give me the car because “we don’t do rentals under 24 hours notice”, however it showed up on kayak. They refused to listen to this argument, blaming kayak instead.

I waited at the airport for an hour. Was late to my appointment.

I was told they didn’t have a car for me. So was left without wheels that day. NOT GOOD.

We arrived a little over 2 hours late due to flight delay. After paying in advance for rental. The car size we rented was no longer available. We had an upgrade and were charged taxes. We totally don't agree on.

They did not have the car I had requested and was forced to get a smaller car when I had already paid for a bigger car this was such and inconvenience for me and my family ☹️

My Turo got cancelled upon arriving in San Diego, so very last minute i had to book a new rental car. I booked through kayak with NU car rental. I had to take a shuttle from the airport to the rental car center AND THEN had to wait for their van to come to the shuttle pick up spot and take me to their location off site. It was over an hour long process. When we finally got to the location, it was an old outdated building with trash bins set out to collect water from the leaking ceiling! Their internet wasn't work during my pick up and return and the first lady renting me the car had to hot spot off her phone! I actually ended up needing to return the car a day earlier and their internet still was not working! He mentioned me getting a refund for returning the car a day early, but I am sure I'll have to call on it. I won't rent through this company moving forward.

My plane was late coming in so I missed my reservation. Budget would not honor my reservation rate the next morning bc they said I was outside my grace period. Very unprofessional. Will not do business with them in the future.